Häufig gestellte Fragen Häufig gestellte Fragen
  • FAQ

    Können Sie mir helfen, relevante Maschinen zu empfehlen und mein Fabriklayout zu optimieren??

    Gondor can provide recommended mechanical services and optimize factory layout services based on customer needs. 1. Requirements Analysis Production Demand: Comprehend existing production line’s capacity and demand, and confirm the functional and performance requirements for adding new machinery.Product Type: Ascertain the food type produced and its processing requirements, ensuring compatibility between new equipment and existing […]

  • FAQ

    Können Sie einen Plan für mich erstellen, wenn ich ein Lebensmittelunternehmen gründen möchte??

    Natürlich, Gondor can develop exclusive plans for you according to your needs. 1. Preliminary communication and evaluation Thorough understanding of the customer’s requirements, including product types, production scale, sales channels, und mehr. Engage in in-depth discussions with the client to understand their specific needs and expected goals for the new machinery. 2. Equipment recommendation […]

  • FAQ

    Welche Zahlungsmethoden bietet Ihr Unternehmen an??

    Kunden, die eine Kooperationsvereinbarung mit Gondor geschlossen haben, können aus mehreren Zahlungsarten wählen. 1. Cash Payment This traditional method is straightforward but may not be convenient for large transactions. 2. Bank Transfer Gondor provides the company’s bank account information, und Kunden können Geld direkt überweisen, das sicher und nachvollziehbar ist. 3. Online Payment […]

  • FAQ

    Kann ich die von mir benötigten Maschinen individuell anpassen??

    Gondor provides machine customization service. Here are the specific customization progresses. 1. Demand analysis Production Capability: Confirm the volume and rate of production required by the customer. Produkttyp: Record the type of food that customer will produce and specific requirements such as size, shape etc. Operating Environment: Analyze the specific environmental conditions, wie zum Beispiel […]

  • FAQ

    Wie lange ist die Garantiezeit für Ihre Maschinen??

    Gondor bietet einen Garantieservice für Lebensmittelmaschinen, most products are come with a one-year warranty. Wenn Sie spezielle Fragen zu Produktgarantien haben, Für eine Beratung rufen Sie uns bitte an. 1. Warranty period The core components of most of our products come with a one-year warranty. Während dieser Zeit, we provide free replacement service […]

  • FAQ

    Welche Dienstleistungen bieten Sie nach der Bestellung an??

    Gondor offers a one-stop food production service, allowing you to get everything from sourcing to installation in one place. 1. Order processing stage Timely confirm the order details, including machinery model, specification and quantity. Provide clear and accurate order status updates to keep customers informed of progress at all times. 2. Pre-sales service We can provide […]

  • FAQ

    Bevor Sie eine Bestellung aufgeben, Kann Ihr Unternehmen einen Testlauf des Produkts anbieten??

    Ja, Gondor provide product testing. You can apply for a trial run by following the steps below. Schritt 1. Contact Sales Representative Customers can contact sales representatives through the phone or email at the top of the webpage, and express their needs for the product testing . Schritt 2. Provide Detailed Requirements Customers need to […]

  • FAQ

    Bieten Sie Schulungsvideos zur Maschinenbedienung und -wartung an??

    Gondor provides machine operation and maintenance training videos. Gondor focuses on the research and development, Produktion, and sales of food machinery and packaging machinery. We are committed to providing our customers with high-quality mechanical equipment and comprehensive after-sales services. Gondor can provide various food machinery from ingredient preparation, molding to food packaging, and offer comprehensive consulting […]

  • FAQ

    Wie teste ich die Maschine, wenn mein Rezept vertraulich ist??

    Gondor has the following solutions to the issue of recipe confidentiality and inability to conduct on-site testing. 1. Remote Demonstration of Equipment We can arrange a remote video demonstration to showcase the operation and performance of the equipment. Through a high-definition video conferencing platform, the customer can watch the trial operation of the equipment in […]