Congratulations to our customer from Costa Rica, who successfully received the complete chocolate production equipment supplied by Gondor Machinery and shared their high satisfaction with the quality, performance, and timely delivery of the machines. This shipment included a 100L chocolate ball mill, two 300L chocolate holding tanks, a chocolate panning machine (panning machine chocolate), and a chocolate vibrating table, perfectly meeting the customer’s needs for a full production line covering everything from cocoa grinding to finished chocolate products.
The customer shared that this cooperation not only solved their challenge of finding a chocolate panning machine for sale, but also impressed them with Gondor Machinery’s ability to customize equipment, deliver technical support, and provide competitive chocolate panning machine price offers. The successful project has helped the customer expand their production capacity and build a solid foundation for their future business growth in the chocolate industry.


Customer Background and Needs
This client is located in Costa Rica and focuses on chocolate production. Initially, they contacted us through our website while researching hydraulic oil presses to grind cocoa. Although communication was paused for some time, the client later reconnected via WhatsApp, shifting their interest to chocolate ball mills and related chocolate processing machinery. Their core requirements included:
- Expanding their chocolate production line to cover the entire process from cocoa grinding to finished chocolate products
- Ensuring production capacity compatibility and smooth integration among all machines
- Guaranteeing that all equipment operates on local power standards of 240V, 60Hz, enkelfase
- Customizing equipment to fit specific factory layouts and unique processing needs
- Prioritizing equipment made of high-quality materials, ensuring durability and precise operation
- Achieving short lead times and fast delivery to minimize production downtime
Gondor Machinery’s Tailored Solution
In response to these specific requirements, Gondor Machinery designed and supplied a complete and fully customized chocolate production solution. Our goal was to ensure that each machine not only met the technical specifications but also delivered optimal performance, doeltreffendheid, and compatibility as an integrated system. We took into account the customer’s desired production capacity, local electrical standards, and factory layout, while also providing flexibility for future expansion. The solution included the following machines:
Project Execution and Service Highlights
The project for our Costa Rican customer was executed with meticulous planning and a strong commitment to timely delivery. Over a communication period of four months, we worked closely with the customer to finalize all technical details and customization requirements. Despite the order being placed during the holiday season on May 5, 2025, Gondor Machinery maintained a prompt response and proactive communication to ensure smooth progress. The entire production process was completed within a lead time of 55 dae, allowing the equipment to be shipped on June 20, 2025, presies soos geskeduleer. Throughout the project, we provided several value-added services to support the customer’s needs, insluitend:
- Immediate quotation updates and technical consultations, even during holidays
- Assistance with production scheduling and planning of delivery timelines
- Continuous follow-up on payment status and project progress to guarantee timely shipment
Customer Feedback and Results
After receiving the equipment, the customer expressed great satisfaction with the following aspects:
- All equipment conforms to Costa Rican electrical standards of 240V, 60Hz, enkelfase
- Full 304 stainless steel construction guarantees food safety and hygiene compliance
- Reliable machine performance with user-friendly operation, seamlessly integrated into their production process
- Customization provided solutions for specific factory layout and unique process requirements
- Prompt communication and on-time delivery built strong trust and confidence in Gondor Machinery
Gondor Machinery’s Commitment
By Gondor Masjinerie, we are committed not only to manufacturing high-quality equipment like the panning machine chocolate but also to providing complete, customized solutions for chocolate manufacturers worldwide. Our expertise covers the entire chocolate production process, from grinding and refining to coating, gietvorm, en verpakking.
If you are looking for:
- A reliable chocolate panning machine for sale
- Competitive and transparent chocolate panning machine price information
- Comprehensive support for upgrading or expanding your entire chocolate production line














