How Long Is the Warranty Period for Your Machinery?
Gondor provides a warranty service for food machinery, most products are come with a one-year warranty. If you have specific questions about product warranties, please call for consultation at your convenient. 1. Warranty period The core components of most of our products come with a one-year warranty. During this period, we provide free replacement service […]
What Services Do You Provide After Placing an Order?
Gondor offers a one-stop food production service, allowing you to get everything from sourcing to installation in one place. 1. Order processing stage Timely confirm the order details, including machinery model, specification and quantity. Provide clear and accurate order status updates to keep customers informed of progress at all times. 2. Pre-sales service We can provide […]
Before Placing an Order, Can Your Company Provide a Trial Run of the Product?
Yes, Gondor provide product testing. You can apply for a trial run by following the steps below. Step 1. Contact Sales Representative Customers can contact sales representatives through the phone or email at the top of the webpage, and express their needs for the product testing . Step 2. Provide Detailed Requirements Customers need to […]
Do You Offer Training Videos on Machine Operation and Maintenance?
Gondor provides machine operation and maintenance training videos. Gondor focuses on the research and development, production, and sales of food machinery and packaging machinery. We are committed to providing our customers with high-quality mechanical equipment and comprehensive after-sales services. Gondor can provide various food machinery from ingredient preparation, molding to food packaging, and offer comprehensive consulting […]
How Do I Test the Machine if My Recipe Is Confidential?
Gondor has the following solutions to the issue of recipe confidentiality and inability to conduct on-site testing. 1. Remote Demonstration of Equipment We can arrange a remote video demonstration to showcase the operation and performance of the equipment. Through a high-definition video conferencing platform, the customer can watch the trial operation of the equipment in […]
