In March 2025, a baking enterprise in Kyrgyzstan asked Gondor for equipment procurement. The customer has long focused on producing toast, hamburgers, and sandwich bread. Now they plan to expand into the hamburger patty production line, crepe equipment, etc., and urgently need an efficient and flexible customized solution. Gondor’s business team and technical department responded quickly and accurately positioned the customer’s needs through many online meetings: “It is necessary to preserve the traditional bread production capacity and realize the automatic production of new products such as hamburger patties and spring rolls”.
Customized Solution: One-Stop Production Line
After in-depth communication, Gondor designed a set of combination schemes of “bread production line + burger patty production line + spring roll making machine” for customers. Highlights include:
Multifunctional IntegrationInnovative Process SupportQuality Commitment
Toast, hamburger bread, and sandwich bread can share the production line, and the production mode can be quickly switched through modular design.
Sizing machine and bran feeding machine meet customers’ demand for crispy crust, while the spring roll making machine provides technical support for its crepe business.
The core components are made of steel imported from Germany, the life of wearing parts is extended by 30%, the warranty period of the whole machine is one year, and lifelong maintenance service is provided.
When the customer visited for the first time, he watched the trial operation and compared the similar equipment, and signed an order on the spot: “Gondor’s customization ability far exceeded expectations, especially the precision and capacity of the spring roll machine fully met our expansion plan.”
Quality Assurance: Strict Quality Control + Commissioning Acceptance
To ensure that the equipment perfectly adapts to the customer’s factory environment, Gondor has implemented several details in the production and delivery:
Transparent Spare Parts List
Provide models and replacement guides of all wearing parts, and customers can reserve key spare parts in advance.
Double Commissioning Verification
Before signing the order and after production, customers are arranged to go to the factory for commissioning, and the technical team records the parameter adjustment all the time.
Raw Material Support
Assist in purchasing special flour, slurry, and other raw materials to ensure that the commissioning effect is consistent with future production.
When the customer paid the final payment, he specifically mentioned: “The results of the two trial runs are completely consistent, and this stability makes us full of confidence in the subsequent mass production.”
A Model of Global Cooperation
This cooperation not only reflects Gondor’s strength in customized design and transnational services but also sets a benchmark for market expansion in Central Asia. Our baking equipment family can also provide customers with more extended support:
- Dough Divider Rounder Machine: Accurate cutting improves production efficiency.
- Proofing Cabinet: Intelligent temperature control ensures the best state of dough.
- Rotating Rack Oven: Evenly baked, the quality of finished products is stable.
As a global leader in baking equipment, Gondor has provided intelligent production lines for customers in 80+ countries, covering bread, cakes, prepared food, and other fields, and driven industry innovation with “technology+service” dual engines.
