Gondor Partners with Costa Rican Client to Upgrade Chocolate Production
Date:2025-5-17Author:Yolanda
Congratulations to our customer from Costa Rica, who successfully received the complete chocolate production equipment supplied by Gondor Machinery and shared their high satisfaction with the quality, performance, and timely delivery of the machines. This shipment included a 100L chocolate ball mill, two 300L chocolate holding tanks, a chocolate panning machine (panning machine chocolate), and a chocolate vibrating table, perfectly meeting the customer’s needs for a full production line covering everything from cocoa grinding to finished chocolate products.
The customer shared that this cooperation not only solved their challenge of finding a chocolate panning machine for sale, but also impressed them with Gondor Machinery’s ability to customize equipment, deliver technical support, and provide competitive chocolate panning machine price offers. The successful project has helped the customer expand their production capacity and build a solid foundation for their future business growth in the chocolate industry.
Customer Background and Needs
This client is located in Costa Rica and focuses on chocolate production. Initially, they contacted us through our website while researching hydraulic oil presses to grind cocoa. Although communication was paused for some time, the client later reconnected via WhatsApp, shifting their interest to chocolate ball mills and related chocolate processing machinery. Their core requirements included:
Expanding their chocolate production line to cover the entire process from cocoa grinding to finished chocolate products
Ensuring production capacity compatibility and smooth integration among all machines
Guaranteeing that all equipment operates on local power standards of 240V, 60Hz, single-phase
Customizing equipment to fit specific factory layouts and unique processing needs
Prioritizing equipment made of high-quality materials, ensuring durability and precise operation
Achieving short lead times and fast delivery to minimize production downtime
Gondor Machinery’s Tailored Solution
In response to these specific requirements, Gondor Machinery designed and supplied a complete and fully customized chocolate production solution. Our goal was to ensure that each machine not only met the technical specifications but also delivered optimal performance, efficiency, and compatibility as an integrated system. We took into account the customer’s desired production capacity, local electrical standards, and factory layout, while also providing flexibility for future expansion. The solution included the following machines:
Chocolate Ball Mill (100L)
Voltage: 240V, 60Hz, single-phase
Customization: motor equipped with a protective cover, wheels for easy mobility, full 304 stainless steel construction
Grinding Time: 2 to 4 hours
Grinding Fineness: 18 to 25 μm
Total Power: motor 5.5 kW plus two heating rods of 12 kW each plus water tank and pump 4 kW
Steel Ball Weight: 100 kg
Packing Dimensions: 1300 × 1300 × 1550 mm
Packing Weight: 600 kg
Export Packaging: hinge wooden crate with 10 cm pallet feet for convenient forklift handling
Function and Features:
This chocolate ball mill is specifically designed for fine grinding of chocolate mass and other fat-based products. It efficiently reduces particle size, ensuring a smooth and velvety chocolate texture with excellent mouthfeel. Its precise temperature control prevents chocolate from burning or separating during grinding. Thanks to the high-quality 304 stainless steel construction, it guarantees food safety, easy cleaning, and long-term durability.
Applications:
Ideal for small to medium-sized chocolate manufacturers, artisan chocolatiers, and commercial confectionery producers seeking consistent chocolate quality for molded chocolates, coatings, fillings, and enrobing applications.
Chocolate Holding Tank (300L × 2 units)
Voltage: 240V, 60Hz, single-phase
Customization: motor equipped with a protective cover, wheels for flexible movement, standard stirring shaft included
Capacity: 300L
Total Power: 6.75 kW
Double-layer tank structure made entirely of 304 stainless steel with a wall thickness of 3 mm
Equipped with butterfly valves for both inlet and outlet for precise control of chocolate flow
Bottom Structure: can be configured as either conical or flat, depending on customer requirements
Function and Features:
These chocolate holding tanks are designed for maintaining chocolate mass at a stable and adjustable temperature during production processes. The double-jacketed design allows for precise temperature control through circulating water or thermal oil. The integrated stirring system keeps the chocolate mass homogenous, preventing solidification or sedimentation. Made entirely of food-grade stainless steel, they ensure hygiene and easy maintenance.
Applications:
Suitable for storing, tempering, and preparing liquid chocolate for subsequent production steps such as molding, enrobing, or panning processes.
Chocolate Panning Machine (15YMTC)
Voltage: 240V, 60Hz, single-phase
Customizable nameplate available to meet local market regulations
Coating Speed: up to 2 meters per minute
Heating Method: electric heating
Total Power: 2 kW
Metal Belt Dimensions (Width × Length): 180 mm × 1000 mm
Conveyor Belt Dimensions (Width × Length): 200 mm × 1000 mm
Equipped with heating lamps, air blowers, and a fully stainless steel mobile worktable
Machine Dimensions: 2200 × 640 × 1400 mm
Function and Features:
This chocolate panning machine is engineered for uniform coating of nuts, fruits, or confectionery centers with chocolate or other coatings. It features precise temperature management and air-flow controls to achieve even coverage and glossy finishes. The integrated conveyor and worktable design simplifies the operation and allows seamless transfer of products between processes. The machine’s compact footprint and mobile design make it suitable for flexible production lines.
Applications:
Perfect for chocolate-covered nuts, raisins, dried fruits, confectionery centers, and other products requiring a crisp, uniform chocolate shell. An essential piece for manufacturers aiming to expand product ranges or introduce premium coated products to the market.
Chocolate Vibrating Table
Function and Features:
The chocolate vibrating table is designed to eliminate air bubbles from liquid chocolate poured into molds, ensuring smooth surfaces and uniform shapes. It contributes to the aesthetic quality and structural integrity of finished chocolate products. Built from durable stainless steel, it is easy to clean and robust enough for continuous industrial use.
Applications:
Ideal for any chocolate molding process where appearance and consistency are critical, including artisanal and industrial chocolate production.
Project Execution and Service Highlights
The project for our Costa Rican customer was executed with meticulous planning and a strong commitment to timely delivery. Over a communication period of four months, we worked closely with the customer to finalize all technical details and customization requirements. Despite the order being placed during the holiday season on May 5, 2025, Gondor Machinery maintained a prompt response and proactive communication to ensure smooth progress. The entire production process was completed within a lead time of 55 days, allowing the equipment to be shipped on June 20, 2025, precisely as scheduled. Throughout the project, we provided several value-added services to support the customer’s needs, including:
Immediate quotation updates and technical consultations, even during holidays
Assistance with production scheduling and planning of delivery timelines
Continuous follow-up on payment status and project progress to guarantee timely shipment
This professional and responsive service approach ensured a seamless experience for the customer and contributed to the overall success of the project.
Customer Feedback and Results
After receiving the equipment, the customer expressed great satisfaction with the following aspects:
All equipment conforms to Costa Rican electrical standards of 240V, 60Hz, single-phase
Full 304 stainless steel construction guarantees food safety and hygiene compliance
Reliable machine performance with user-friendly operation, seamlessly integrated into their production process
Customization provided solutions for specific factory layout and unique process requirements
Prompt communication and on-time delivery built strong trust and confidence in Gondor Machinery
This successful collaboration enabled the customer to expand their production line efficiently, significantly improving their capability to produce high-quality chocolate products and strengthening their competitive position in the local market.
Gondor Machinery’s Commitment
At Gondor Machinery, we are committed not only to manufacturing high-quality equipment like the panning machine chocolate but also to providing complete, customized solutions for chocolate manufacturers worldwide. Our expertise covers the entire chocolate production process, from grinding and refining to coating, molding, and packaging.
If you are looking for:
A reliable chocolate panning machine for sale
Competitive and transparent chocolate panning machine price information
Comprehensive support for upgrading or expanding your entire chocolate production line
We invite you to contact us. With years of industry experience, flexible customization capabilities, and rapid response service, Gondor Machinery is ready to be your trusted partner in building a successful chocolate business.
Our technical team offers round-the-clock (24/7) support with quick response times, ensuring you receive comprehensive advice on our products and benefit from our extensive engineering expertise. We are committed to supporting your business, regardless of whether you place an order with us.
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
