In early May 2024, Gondor successfully completed and delivered a customized 3200L horizontal ribbon blender mixer order from a customer in Santa Ana, California, USA. After two months of detailed communication and demand confirmation, the order was successfully placed in March 2024 and delivered on time, marking another display of Gondor’s excellent service and product quality in the international market.
Gondor 3200L Horizontal Ribbon Blender
Origin: Friends’ Introduction Opens the Door to Cooperation
In 2023, this customer in Santa Ana, USA, got in touch with the business staff of Gondor through the introduction of a friend. As an end user, the customer has his own factory and has a clear demand for equipment. They need a 3200L horizontal mixer blender, and are particularly concerned about the sealing, variable frequency mixing function, and dust control of the equipment.
In-Depth Communication: Clarify Needs to Create a Perfect Solution
In the next two months or so, Gondor Machinery’s business team had in-depth and detailed communication with the customer. The customer’s requirements for the ribbon blender mixer are as follows:
- Mixing a variety of powdered materials.
- There is a large demand for capacity (3200L horizontal mixer).
- Focus on the sealing of the product.
- Customized discharge port.
- Customized inverter.
In order to meet the needs of customers, we draw professional 3D drawings to introduce the advantages of the machine to customers in detail and demonstrate the sealing. These efforts have given customers a more intuitive understanding and trust in our products.
Successful Order: Witness of Professionalism and Strength
After unremitting efforts, and especially demonstrated the excellent performance of the equipment in terms of sealing. With professional technical support and detailed program demonstration, the customer finally had great trust in our products and officially placed an order in March 2024. This is a high recognition of the professional ability and high-quality service of the Gondor Group. We are well aware that every order is a responsibility, and we immediately invested in the intense production process.
On-Time Delivery: Fulfilling Promises to Create a Better Future
The production cycle of the equipment is 30 days. In early May, our team successfully completed the production and shipped it on time after a strict trial run. This successful delivery not only demonstrates our technical strength in the field of large-capacity customized mixing equipment, but also further enhances Gondor’s brand influence in the international market.
Continuous Innovation: Looking Forward to More Cooperation Opportunities
The successful cooperation with California customers on the horizontal ribbon blender mixer project once again demonstrated the technical strength and high-quality service of the Gondor Group in the field of large-scale customized mixing equipment. We not only provide customers with efficient and accurate customized solutions, but also show our focus on details and deep understanding of customer needs throughout the communication process. Gondor will continue to uphold the concept of “customer first, quality first”, continue to innovate, and provide more high-quality food processing machinery, packaging machinery, and clothing machinery and other equipment to global customers.
We sincerely invite more customers to work with us to jointly improve production efficiency, expand the market, order Gondor Group’s high-quality equipment, and enjoy comprehensive customized services and technical support.
