Bangladeshi Customer Returned an Order for 16 Packaging Machines Bangladeshi Customer Returned an Order for 16 Packaging Machines

Bangladeshi Customer Returned an Order for 16 Packaging Machines

Date:2024-9-2 Author:Yolanda

In August 2024, Gondor Group reached in-depth cooperation with an old customer from Dhaka, Bangladesh again. The customer ordered 8 vertical liquid filling machines and 8 powder filling and sealing machines. Since the first contact with our company in 2022, this customer has successively purchased a variety of food machinery and equipment, and also visited the factory in person for inspection. He was deeply impressed by the quality and service of our equipment. The smooth signing and delivery of this order not only continued the cooperative relationship between the two parties, but also reflected the customer’s recognition and trust in the quality of our products.

Precision vertical liquid filling machine

Gondor Vertical Liquid Filling Machine

Multi-functional powder filling machine

Gondor Powder Filling and Sealing Machine

Demand Analysis and Rapid Response

After receiving the customer’s intention to return the order, our sales and technical teams responded quickly and communicated according to the customer’s actual needs. This customer is mainly a middleman in the food industry, focusing on the cost-effectiveness and efficiency of the equipment, and paying special attention to the packaging effect of the equipment on foods such as turmeric powder and tomato sauce. Based on these requirements, we made detailed confirmations in the following aspects:

  • Applicable Materials and Technical Requirements: In view of the characteristics of turmeric powder and tomato paste, we recommended suitable paste filling machine and powder packaging machine models to customers to ensure that the machines achieve accuracy and efficiency during packaging. type
  • Cost-Effectiveness and Durability: The durability and economy of the equipment are the focus of customer attention. We especially recommended several cost-effective models to reasonably control costs while ensuring functional satisfaction.
  • Local Adaptability: The equipment was adjusted in detail in the local environment and power adaptability of Bangladesh to ensure that the equipment can operate efficiently at the customer’s location.
After a week of meticulous communication, the customer expressed satisfaction with our professional service and formally confirmed the order in mid-August.

High-speed vertical liquid filling machine
Cost-effective vertical liquid filling machine

High-Standard Production and Strict Quality Inspection

After receiving the order, our production department immediately started the equipment production process. During the 10-day intense production, we made every effort to ensure the quality of the equipment and strictly control every link. The production process includes several delicate steps:

Material Procurement and PreparationAssembly and DebuggingFactory Inspection and Audit
Priority is given to high-quality stainless steel materials to ensure that the equipment is corrosion-resistant and durable, and meets the hygiene requirements of food processing.
The production team strictly follows the technical specifications during the assembly process to ensure that each component of the machine operates smoothly, especially in filling accuracy and sealing effect. Tests and adjustments have been made many times.
After the equipment is assembled, our quality inspection team conducts a comprehensive factory inspection, including filling accuracy, packaging sealing, stability, etc., to ensure that all equipment meets the customer’s usage requirements.

Efficient Logistics and On-Time Delivery

After the equipment is produced and inspected, our company immediately coordinates with the logistics department to arrange delivery. Considering the potential risks in international transportation, we have taken multiple protective measures:

Packaging Reinforcement
In order to prevent the equipment from being hit during transportation, the packaging materials are specially reinforced to ensure the safety of the equipment.
Logistics Tracking
Keep in touch with customers throughout the transportation process, update logistics information in real time, and ensure that the equipment is delivered to customers on time.

At the end of August, all equipment was shipped smoothly. The customer expressed satisfaction with our efficient and reliable production and logistics management, which further consolidated the basis for cooperation between the two parties.

Long-Term Cooperation, Mutual Trust and Win-Win

Since the first contact with our company in 2022, this Bangladeshi customer has cooperated with us many times, and the products purchased cover a variety of food processing equipment such as potato washing machines, paste filling machines, and powder filling machines. Through many successful cooperations, we have established a good relationship of mutual trust with this customer, and the cooperation between the two parties has become increasingly stable.

Wide-range vertical liquid filling machine
Automatic powder filling and sealing machine

Continuous Innovation to Meet the Diverse Needs of Customers

The successful completion of this order not only represents the recognition of the quality of our equipment, but also lays a solid foundation for further cooperation in the future. In the future, our company will continue to pay attention to the development needs of the food industry, and continuously optimize product performance and service quality to meet the diverse needs of different markets and customers.

About Gondor Machinery

Gondor is a leading company with rich experience in the field of food processing machinery manufacturing in China. Our business and technical team will provide comprehensive food production solutions based on your specific production capacity needs. Welcome friends from all parties to consult and look forward to developing together with you. We sincerely welcome more global customers to negotiate cooperation and look forward to creating a win-win situation with you in the field of food machinery! If you have any needs, please feel free to contact our sales team by email or online inquiry to get the latest product information and quotation.

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