Against the backdrop of the continuous integration of the global economy, the bond of international trade closely connects enterprises from different countries. In July 2024, we welcomed a new customer – a customer from Paju City, Gyeonggi Province, South Korea. The customer’s procurement goal this time is clear. They urgently need Gondor DIPM100 dry ice pelletizer, and also need matching CO2 storage tanks and dry ice insulation boxes.

Gondor DIPM100 Dry Ice Pelletizer Machine

Rear View of DIPM100 Dry Ice Pelletizer

Gondor Dry Ice Pellet Maker Parameters and Machine Features

Background Introduction of Dry Ice Pelletizer Project

The client has extensive experience in the field of mechanical equipment, and their 45-year industry history has witnessed their professionalism and persistence. Because their cleaning vehicle project has strict requirements on equipment and the output needs to reach 100kg/h, they found our company online through their Chinese friends.

Customers Come to China to Visit Gondor Factory

In late August 2024, the customer came to China to visit the factory. The customer’s visit schedule was compact and efficient. Finally, after communication and negotiation, the customer had a deeper understanding and trust in our products and services. They decisively placed an order and chose our 100-type dry ice pelletizer, CO2 storage tank, and dry ice insulation box.

Introducing Gondor

They first came to our office and had a simple and pleasant exchange. In the process, we introduced the company’s development history, product advantages and after-sales service system to customers. Customers also expressed their needs and expectations, and the two sides initially established a basis for cooperation in a friendly atmosphere.

Inspecting the Factory

Afterward, the customers went to the factory to inspect the scale of the factory. When they saw our spacious and tidy factory, advanced production equipment, and orderly production process, they couldn’t help but nod their heads frequently to express their appreciation. In the factory conference room, the customer explained in detail their specific needs for the machine, including output, particle size, hardness requirements, etc. Our technicians listened carefully and gave professional answers to the customer’s questions. Through this in-depth communication, we have a clearer understanding of the customer’s needs and laid a solid foundation for subsequent cooperation.

Discussing Details

After inspecting the factory, we returned to the company office and showed them detailed information about the Gondor DIPM100 dry ice pellet maker, including technical parameters, product features, application cases, etc. The customer carefully read the information and asked some questions from time to time, and our professional sales staff patiently answered them. In the process of further communicating the detailed needs of the machine, the two sides conducted in-depth discussions on the details of the cooperation and strived to achieve perfection.

Confirming the Order

Finally, in order to enhance mutual understanding and friendship, we invited customers to share dinner together. In a relaxed and pleasant atmosphere, everyone spoke freely and exchanged cultural and business experiences from different countries. After in-depth communication and understanding, the client has confirmed their cooperation with Gondor.

Gondor Factory Is in Full Production

At present, the factory is in full swing. The production cycle is about 20 days, and it is expected to be completed and shipped in mid-September. We will strictly control every production link to ensure that the product quality meets customer requirements. At the same time, we will also make preparations for shipment in advance to ensure that the goods can be delivered to customers safely and promptly.

Why Customers Choose Gondor？

We have a professional R&D team, and we are constantly committed to technological innovation and product upgrades to meet the different needs of the market. At the same time, the scale of our factory is sufficient to support large-scale production tasks and ensure the timely delivery of high-quality products. Moreover, we also have perfect after-sales guarantees to solve the worries of customers, so that they can use them without any worries.

Gondor Group – Top Food Processing and Packaging Machinery Supplier

This visit and cooperation with Korean customers is another successful breakthrough for our company in the international market. It not only proves the competitiveness of our products in the international market, but also provides a broader space for our future development. We will continue to provide equipment and solutions for food processing and packaging machinery to more customers. Click below to contact us to get exclusive machinery customization solutions and start projects with higher returns on investment!

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